IT Expo East in Miami

It's a busy week this week. I'm at the Internet Telephony Expo East 2010 in Miami. We have the tradeshow where we have 6 application partners and 2 distributors in our booth (#601, please drop by if you are in Miami), a side Latin America partner 'mini-conference', several briefings with analysts and media representatives, as well as countless other partner and customer meetings. So far, it's a very successful and busy conference for Sangoma.


And on top of that, we've just completed our third major announcement for this week. Let's do a quick recap of the announcements.

• Tuesday: Sangoma helps IndustryDynamics Enter Key Vertical Markets. Skype, corporate IP Telephony, existing PBX'es... Ever wondered how leading Hospitality and Education organizations can actually leverage the combination of these diverse technologies, as opposed to simply being overwhelmed by them? Sangoma and IndustryDynamics are announcing significant customer adoption of the VoiceGear Solution, which integrates Skype seamlessly with other types of corporate communications, in the education and hospitality verticals.
• Wednesday: inConcert Integrates NetBorder Call Analyzer to Boost Productivity of Outbound Call Centers. Following on the recent customer wins for Sangoma's NetBorder Call Analyzer product, this most recent announcement unveils that inConcert, a leading Contact Center solution provider in Latin America, is now also standardizing on our leading Call Progress Analysis (CPA) capabilities. NetBorder provides the world's most advanced CPA, which leads to improved automation of outbound calling campaigns and significant operational cost reductions in our customers' call centers.
• Thursday: Sangoma Renews Commitment to the FreeSWITCH IP Telephony Open Source Project. Sangoma increases its support of the FreeSWICTH project, because we believe this is one of the best projects out there for telephony developers. The scale and breadth of applications that can be developed on FreeSWITCH seems unmatched, so we believe at Sangoma that it's important for us to nurture the project and its community.

Overall, it's a very important week for Sangoma to kick off 2010. This week's announcement all go in the same direction: Sangoma thrives in enabling our application partners develop new applications that deliver true business value to enterprises and contact centers...