Serge Forest is a an industry veteran and successful entrepreneur in the market of software for telecom and Contact Center operators. This blog comments on company initiatives, industry trends, technology and business.

Friday, August 7, 2009

Getting the Fax Straight

Today, Sangoma and Commetrex announced that the companies are working together to deliver fax-server solutions to OEMs. This is significant in two ways: First it means Commetrex is letting go of its own TDM interface hardware in favor of Sangoma’s more complete and more cost effective TDM board product line. Second, it means Sangoma now has a reputable solution partner in the fax server space, selling into a market that just wasn’t seriously touched by Sangoma before. This is clearly a win-win proposition!

Here is how Tom Ray from Commetrex explains their decision process… “For years, Commetrex has shipped a limited range of PCI telephony boards, so this announcement marks a major shift in the company’s strategy. We have recently landed some significant design wins in the IP enterprise-fax market with BladeWare’s value proposition of high function and performance with an unbeatable price. But every one of these OEMs would like to enjoy similar competitive advantages when a PSTN interface is required. These OEMs have a worldwide customer base; systems range from two to hundreds of ports. This means not just analog and E1/T1 boards, but ISDN PRI and BRI for the EU market, plus global homologations. We knew we had to get there, and get there fast. Then the Sangoma folks told us that not only did they already have everything we needed, but that they could sell it to us for less than we could produce it. We were sold! Another consideration was Sangoma’s support for Windows. There are multiple sources for telephony interface boards, but many only support Linux. Sangoma’s support for Windows and Linux, and their simplified APIs with ISDN PRI support made the decision even easier.”

One can check out the Commetrex offering at http://www.commetrex.com/BladeWare.html


Everyone is excited about this one. I hope it gets the success we anticipate.

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